Return policy

Return & Refund Policy

Last updated: [Date]

At DUTech, we stand behind the quality of our tech products. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

1. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must meet the following criteria:

  • The item must be unused and in the same condition that you received it.

  • The item must be in the original packaging with all accessories, manuals, and cables included.

  • You must provide the receipt or proof of purchase.

Non-returnable items include:

  • Gift cards.

  • Downloadable software products.

  • Items with obvious signs of use, physical damage, or water damage not caused by shipping.